Our Snow Removal Service Process

At Xtreme Snow Pros, we are committed to providing customers with timely and well rounded snow removal services. Available services include snow plowing, sidewalk shoveling, snow removal, and de-icing (Magic salt). Our process takes into account our Zero Snow and Ice Tolerance Policy as well as our focus on effective communication with customers. To perform each step in the process, we utilize the most appropriate cutting edge equipment, practices, and products. 

The service process chart below shows our approach to providing you with the same complete worry-free service whether we are plowing snow, shoveling sidewalks, removing snow, de-icing, or any combination you choose.

Leave the weather to us!

  • Understand Requirements: Xtreme Snow Pros takes over ALL winter maintenance worries.  We maintain a Zero Snow and Ice Tolerance Policy. (if package is chosen)

  • Develop Strategies: We draw a detailed map of the property, pavement and sidewalks (with marked spots for snow piling and other trouble spots). We identify and implement the best snow removal strategy while also assigning the right equipment to the site.

  • Email Warning: Prior to the snow event you will receive a custimized weather warning with video outlining our take on the winter weather that is approaching us.

  • Dispatch Crews:Our team is strategically positioned to deliver prompt service through our virtual dispatch system.
  • Monitor Service: Throughout the course of the snow event our Xtreme dispatch center is monitoring the progress of our crews through live GPS on all trucks and equipment via our virtual dispatch system.

  • Service Quality Checks: Area supervisors check your property and devote special attention to specific customer requirements while adhering to our high standards of service.

  • Email Job Reports: Our clients are promptly informed about the service we provided.

  • 48 Hour Billing: Our clients are billed within 48 hours after the snow event is complete.  This allows facility managers to manage and control their budgets.

  • Evaluation of Service: We evaluate every single snow event to implement operational improvements when necessary.

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