The Real Reason Why Xtreme Snow Pros Picks Custom Packages for Each Client

There’s no one-size-fits-all when it comes to winter weather prevention and snow/ice removal today. Customization is the only way to approach each and every one of our clients, adhering to their unique requirements, property sizes and configurations, and clientele, ensuring that everyone is supported and kept safe during the Nor’easters that continue to ravage our communities. We have a Zero Tolerance, Silver, and Gold Package that were made with the hard-working New Jersey and New York business owners and government employees in mind.

Our Custom Packages

We proudly work with hospitals, shopping centers, 24-hour stores, office complexes, home owner associations, warehouses, businesses, and more today. These are very different operations with very different commercial parking lot configurations, which is why we approach each and every one of them as their own separate project. Our custom packages were made with these people in mind, working to support anyone and everyone, no matter what they require or the snow that is falling from the sky.

Zero Tolerance Package: Based off of needs and priorities, this package speaks for itself. Made with hospitals, airports, and warehouses in mind, this is a preemptive package that offers real-time updates and access to our team, with our winter weather trackers keeping us in the know before snow falls. Sidewalks are cleared as the snow falls, constant service is supplied throughout the storm, and refreeze ice melt application is laid as needed.

Gold Package: As our most common package, our Gold Package is a mixture of the Zero and Silver Package services. Plowing starts at 1 inch and every 2 inches thereafter, with sidewalks cleared every 4 inches of snow. Weather alerts are emailed prior to the storm, and client portal access is available throughout the service.

Silver Package: Including our access to the client portal, weather alerts emailed prior to each storm, and treatment applied post snow or ice-fall, our Silver Package is a great option for locations looking to get started with winter weather support.

Each year, we only accept a limited amount of new work in order to guarantee complete dedication to the accounts we maintain. Although we continue to expand our fleet and work on importing newer machinery that can accommodate our businesses during these winter weather storms, we are a custom tailored operation that wants you to be part of our community. We’ve made different packages for different winter weather requirements because we want our trusted clients to be completely covered, prepared, and safe during these trying wintry months.

That’s the real reason we offer custom packages here at Xtreme Snow Pros.

Chris Marino Tours Sidewalk Management Ventrac Factory in Ohio

There’s a lot that goes into our comprehensive winter weather management services, and one big part of that is our ability to keep sidewalks clean and clear during snow and ice storms. Clients are most likely to slip and fall on the sidewalks leading into buildings, which is where the costly personal injury lawsuits can come from. As a snow and ice management company, we do everything in our power to ensure a lawsuit never befalls our commercial clients.

As such, we are always traveling, reading, and learning about best practices that withstand the Northeast’s brutal winter weather.

Ventrac

Last week, our owner, Chris Marino, went out to the Ventrac’s Factory in Orrville, Ohio to take a factory tour and learn more about their sidewalk management equipment line. Planning to discuss sidewalk management practices, optimized equipment, and future inventions that will improve the entire industry.

Xtreme Snow Pros relies heavily on Ventrac’s equipment for sidewalk management today. Ventrac is a reliable, American-made producer that offers site preparation, lead management, material loading and moving, aeration, brush mowing, sidewalk snow management, tractor management, and slope mowing solutions. Notable product advantages include turf distance, American-made, comfort and controls, weight transfer, powerful finish, and reliability that can withstand winter after winter.

Xtreme Snow Pros Commitment

We’re always preparing for the worst winter ever ahead, and that starts with understanding the equipment we own and how we can best prepare it for what lies ahead. Marino and other members of our executive team are constantly traveling to exhibitions, conferences, classes, and facilities to inspect the equipment we use and how it is officially assembled. Marino is on a mission to observe the entire assembly process from start to finish, as well as learn more about what truly goes into the development of sidewalk maintenance and management equipment.

A reliable snow and ice removal business is more than just a company with weather monitoring equipment. We need our product developers too for the most innovative snow fighting equipment designs.

Using GPS Tracking Technology for Real-Time Client Support

If there’s one service industry today that requires attentive, real-time situational support for clients, it’s definitely the ice and snow removal industry. We work in a highly important and potentially dangerous servicing industry that can affect the health and safety of employees, site visitors, and consumers across the Northeast corridor. As such, we work hard to integrate the latest real-time technology and GPS-based support equipment for ensuring we provide unwavering real-time support and effective winter weather clearing services to all of our commercial clients.

We’ve discovered that the best way to ensure we’re servicing clients in the order of importance regarding impending weather forecasts is to use GPS tracking on every piece of equipment we own. From our Ventracs, Snowrators, to our Wheel Loaders and Skidsteers, every single one of our trucks is equipped with a GPS monitoring system. By installing this kind of equipment, we are then able to monitor progress live through our team of snow administrative specialists.

To take our real-time support to the next level, we have Live Radar overlaid on top of our GPS tracking system to keep us up-to-date with the latest weather conditions. Weather is fickle by nature, which means that although the weathermen may be predicting a certain amount of snowfall at a certain time, it doesn’t always mean that’s how it’s actually going to play out. By having this Live Radar capability, we are able to track the weather ahead of the meteorologists and make the best real-time decision for all of our clients.

Additionally, through the use of the breadcrumb tech feature, we are able to live monitor the progress on each of our individual client sites. If we notice ice activity at one, but not at the other, we are able to assess the situation and dispatch a team to ensure the client experience winter weather is provided with immediate support. By having this kind of insight, we are able to save our resources, time, and money charged to the clients. Plus, it prevents us from laying unneeded salt that harms surrounding environments, animals, and wears and tears on consumer vehicles.

By deploying this technology, we are able to improve our efficiency tenfold. And, by becoming a more efficient entity, this translates into not only better customer service, but also a reduction in costs to our clients.

Think about how many servicing companies out there that pursue a “one-size-fits-all” management approach, racking up a clientele bill that isn’t fair or representative of the real service provided. At Xtreme Snow Pros, we’re passionate about avoiding this very kind of wasteful and lazy management process. That’s why we’ve worked to integrate multiple layers of technological oversight for keeping our team ahead of the impending weather.

You deserve to have your commercial property inspected and protected by the best technology available in the ice and snow removal industry today.

Team experts grow with ASCA certifications

Snow doesn’t disappear without the help of a quality commercial snow removal team.

There are many factors at play when Xtreme Snow Pros hits the streets and parking lots, snow plows down at full speed. This commercial snow and ice removal company company has a team of experts working for clients at every level.

The Snow Pros team recently had three members earn ASCA certification: Meg Shute, John Hinton and Chris Marino.

Chris is the owner and founder of Xtreme Snow Pros, which bases its fleet out of Ringwood, New Jersey.. Chris and his wife started Snow Pros, which spawned four other white and green industry companies in The Xtreme Group in Mahwah, N.J. Snow has been a part of Chris’ life since he was a child growing up in New Jersey. Xtreme Snow Pros now serves the needs of commercial clients across New Jersey, New York and Pennsylvania.

Meg joined the Xtreme Snow Pros team in November 2015. She serves as office administrator, handling billing, payroll and human resources duties. In the event of a snowstorm, she plays a crucial role as dispatcher for the Snow Special Forces Unit, interacting with the snow command team and site supervisor specialists.

John Hinton’s career began with Snow Pros in 2012. He served as a snow site supervisor until he became a fleet technical specialist in April 2015. John manages the fleet during the peak snow event season and in between.

What is ASCA certification?

The ASCA, or Accredited Snow Contractors Association, provides specialized certification for those in the snow industry. As one of the top 100 snow contractors in North American, Xtreme Snow Pros ensures team members such as Chris, John and Meg receive the education they need to solidify their knowledge of the industry. This certification drives home the weekly training Xtreme provides in house.

Chris Marino finds these certifications serve clients well. “The certifications give our clients the confidence that we are highly trained to be able to provide our clients with the level of expertise they expect as well as provide them with a safe environment.”

A working knowledge of safety standards ensures competitive rates and efficient service for all Snow Pros clients. Most of the educational material covers risk management, an important skill for any industry like snow and ice removal.

Certification is an eight-hour process of education and testing that ensures a broad grasp of snow industry knowledge they can apply in their daily work. These three aren’t the only team members Xtreme plans have ASCA certified.

“Our plan is for all of our management as well as snow commanders and site supervisor specialists to become certified,” Marino said.

Chris, John and Meg’s certifications mark the second time this year that an Xtreme team member has been certified in 2016. This past winter, Glenn Kramer, Xtreme’s operations manager and a former New York firefighter, received his ASCA credentials.

Xtreme Snow Pros participates in Ridgewood's 2016 4th of July Parade

This past summer, Xtreme Snow Pros was proud to have been part of the local Ridgewood community’s 4th of July celebration. As a community-oriented business venture dedicated to ensuring all local business owners have access to affordable and reliable snow and ice clearing services during winter, Xtreme Snow Pros jumped at the opportunity to pull their own float through the parade this past summer.

Participating with three of their trucks and trailers that carried a Yankee Doodle Dandy Float with a full band, it was hard to miss Xtreme Snow Pros’ patriotism down the parade route for the community’s 2016 parade celebration. Many members of the Xtreme team were able to join in the festivities, both by helping coordinate the float and truck driving, as well as spectating with family for a full day of Ridgewood community bonding. It was one of the best turnouts the parade has ever had, as there was perfect weather with crystal blue skies above.

Chris Marino and his wife, as a way to provide steady community support and access to safe winter clearing services during the year’s most taxing months, founded Xtreme Snow Pros in Mahwah, New Jersey a nine years ago. Since then, the Xtreme Snow Pros brand has spawned two other companies in The Xtreme Group in Mahwah, New Jersey.

Snow and unpredictable winter weather is a major part of New Jersey and New York living for half of the year, which is why investing in professional and reliable snow clearing and ice removal services is absolutely essential for local businesses. Without Xtreme’s services, businesses face open lawsuits for personal injury and other injury-related debacles as a result of un-cleared winter weather.

In order to stay ahead of the unpredictable winter weather, Xtreme utilizes the latest technology to offer real-time weather monitoring and GPS tracking of crew members with client portal access. They use state-of-the-art equipment and advanced products for ensuring the most convenient and efficient commercial snow clearing available today. All of their properties are measured electronically, and they take extreme care to fix all grass and curb damage when springtime arrives.

Unlike other winter clearing companies, Xtreme is intent on giving back both to the community and the environment. They honor the environment through the use of special pushers and plows that greatly reduce salt usage with LiveEdge Technology. Additionally, to get a full scope of their work in action, they utilize remote webcams to monitor live weather conditions and property shapes and sizes.

Cognizant of the fact that they would have no business if it weren’t for their loyal commercial patrons in the greater Mahwah and New York City region, Xtreme is a highly active local company, jumping at the opportunity to volunteer and give back as frequently as possible. Their 4th of July showing was just one of many planned community events for the upcoming year, and the full-service snow removal company is intent on participating again in the 2017 Ridgewood 4th of July parade.